Creou is operated by StakLabs LLC. The fastest way to reach us is by email at hello@creou.app. A real person reads this inbox and we aim to respond within two business days.
1. What to email us about
- Support & product questions — account access, generations, exports, bug reports.
- Billing & refunds — invoices, plan changes, cancellations and refund requests under our Refund Policy.
- Privacy requests — access, deletion, correction or export of your personal data under our Privacy Policy. Most of these can also be done from your account settings.
- Legal notices — questions about our Terms of Service or Acceptable Use Policy.
2. Reporting abuse and removals
For copyright infringement, follow our DMCA / Copyright Policy. To request removal of non-consensual intimate imagery or an AI digital forgery, use our expedited takedown process. These dedicated routes are handled faster than general email.
3. Mailing address
A postal address for StakLabs LLC is available on request by emailing hello@creou.app.
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