These Terms of Service (the "Terms") govern your access to and use of the Creou website, application, APIs and any related services (the "Service") operated by [ COMPANY NAME ], a company organised and registered in Denmark (the "Company", "we", "us"). By creating an account, accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Eligibility
The Service is intended only for users who are eighteen (18) years of age or older. By using the Service, you represent and warrant that you are at least 18 years old and that you have the legal capacity to enter into these Terms. The Service is not directed to children under 13, and we do not knowingly collect personal information from any individual under 13 in violation of applicable law (including the U.S. Children's Online Privacy Protection Act).
2. Your account
To use most features of the Service you must register an account. You agree to provide accurate, current and complete information and to keep your account credentials confidential. You are responsible for all activity that occurs under your account. You agree to notify us immediately of any unauthorised access.
3. The Service
The Service provides a node-based canvas for generating, editing and organising AI-generated audiovisual works using third-party generative models (including BytePlus Seedance and other models we may add or remove from time to time). We do not own or operate those underlying models. Your use of the Service is also subject to the upstream providers' terms, where applicable.
4. Credits, billing and refunds
The Service is offered on a pre-paid credit ("seconds") basis. You purchase credits in advance via Stripe; credits are consumed when you successfully render output. Failed renders are not charged. Prices are stated on the pricing page and may change at any time, but already- purchased credits keep their previously-priced rate.
Right of withdrawal (consumers in the EU/Denmark). Under the Danish Consumer Contracts Act (Forbrugeraftaleloven) § 18 you ordinarily have a 14-day right of withdrawal for digital services. By purchasing credits and beginning to use the Service before the 14-day period expires, you expressly consent to the immediate performance of the Service and acknowledge that you thereby waive your right of withdrawal in accordance with § 18(2)(13) of the Danish Consumer Contracts Act. Unused credits remain refundable in accordance with the statutory withdrawal right and our refund practice; please contact [ COMPANY NAME ] for refund requests.
5. Your content
Definition. "User Content" means any text, images, video, audio or other material you upload to, generate through, or otherwise submit to the Service.
Your responsibility. You are solely responsible for your User Content and for ensuring that you have all rights, licences and consents necessary to upload, process and produce that content through the Service.
Likeness, name and biometric data. If your User Content depicts, names or otherwise identifies any natural person other than yourself, you represent and warrant that:
- you have obtained that person's express, informed and verifiable consent to use their likeness, name, voice or other personal attributes in the manner enabled by the Service, including AI processing, modification and the production of derivative audiovisual works;
- if the person depicted is a minor, you have obtained the verifiable consent of their parent or legal guardian;
- you will not use the Service to create sexual, pornographic, intimate, defamatory, harassing, election-related or politically deceptive depictions of any identifiable real person without that person's express prior written consent; and
- you will respect the rights of publicity, personality, image and biometric privacy under all applicable laws (including U.S. state right-of-publicity statutes, Tennessee's ELVIS Act, and EU/Danish data-protection rules).
These attestations form a continuing condition of your use of the Service. By uploading any photograph, video or audio recording of a person, you re-affirm them for that asset.
Licence to operate. You retain ownership of your User Content. You grant [ COMPANY NAME ] a non-exclusive, worldwide, royalty-free licence to host, store, transmit, transform and process your User Content solely as necessary to operate, secure, support, improve and provide the Service to you. We do not use your User Content to train our own foundation models without your separate opt-in.
6. Generated outputs
Subject to your compliance with these Terms and to the upstream providers' rules, you own the outputs you generate via the Service ("Outputs") to the maximum extent permitted by law. AI-generated outputs may not be eligible for copyright protection in some jurisdictions; you should not assume otherwise. We make no warranty that Outputs are non-infringing, original, accurate or fit for any particular purpose.
7. Acceptable use
Your use of the Service is subject to our Acceptable Use Policy, which is incorporated by reference. Violations may result in immediate suspension or termination, removal of content, and reporting to law enforcement where required.
8. Third-party services
The Service relies on third-party providers, including but not limited to:
- BytePlus / ByteDance (Singapore) for the underlying generative video models;
- Supabase (Ireland / EU) for authentication, database and storage;
- Stripe for payment processing;
- Sentry for error monitoring.
Your use of those services is also governed by their respective terms. We are not liable for the acts or omissions of third-party providers.
9. Intellectual property; copyright complaints
The Service, including its software, design, trademarks and content (other than User Content and Outputs), is owned by [ COMPANY NAME ] or its licensors and is protected by intellectual-property laws. We respect intellectual-property rights and respond to alleged copyright infringement in accordance with our DMCA / Copyright Policy.
10. Non-consensual intimate imagery and synthetic depictions
We prohibit the creation, upload or distribution via the Service of non-consensual intimate imagery and AI "digital forgeries" depicting identifiable real people, in line with the U.S. TAKE IT DOWN Act and applicable state and EU laws. We provide an expedited removal process described at /takedown. We aim to act on valid notices within forty-eight (48) hours.
11. Disclaimers
THE SERVICE AND ALL OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY. AI MODELS MAY PRODUCE INCORRECT, BIASED, OFFENSIVE OR UNEXPECTED RESULTS. NOTHING IN THIS SECTION LIMITS NON-WAIVABLE STATUTORY RIGHTS OF CONSUMERS UNDER DANISH OR EU LAW.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL [ COMPANY NAME ] BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR BUSINESS, ARISING OUT OF OR RELATED TO THE SERVICE. OUR TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED EURO (€100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE EXTENT PERMITTED BY LAW. NOTHING HEREIN LIMITS LIABILITY FOR FRAUD, GROSS NEGLIGENCE, WILFUL MISCONDUCT OR OTHER LIABILITIES THAT CANNOT BE LIMITED BY DANISH LAW.
13. Indemnification
To the maximum extent permitted by applicable law, you agree to defend, indemnify and hold harmless [ COMPANY NAME ], its affiliates, officers, employees and agents from and against any and all claims, damages, losses, liabilities, costs and expenses (including reasonable legal fees) arising out of or related to (i) your User Content, (ii) your Outputs, (iii) your breach of these Terms or our Acceptable Use Policy, (iv) your violation of any applicable law, or (v) your violation of the rights of any third party (including rights of privacy, publicity, copyright or trademark).
14. Termination
You may stop using the Service at any time and delete your account from your settings. We may suspend or terminate your access immediately and without notice if we reasonably believe you have violated these Terms, applicable law, or the rights of any third party, or if continued provision of the Service to you would expose us to legal, regulatory, security or reputational risk. Sections that by their nature should survive termination will survive.
15. Changes
We may update these Terms from time to time. If changes are material we will give reasonable advance notice (e.g. by email or in-product notice). Your continued use of the Service after changes take effect constitutes acceptance.
16. Governing law and venue
These Terms are governed by the laws of Denmark, without regard to its conflict-of-laws rules. Any dispute arising out of or in connection with these Terms or the Service will be brought exclusively before the courts of Denmark, and the parties submit to the venue of the City Court of Copenhagen (Københavns Byret) as the court of first instance, save that consumers domiciled in another EU member state may bring proceedings in their place of residence as permitted by Regulation (EU) No 1215/2012. Nothing in this Section deprives consumers of the protection of mandatory rules of the law of the country in which they have their habitual residence.
17. Contact
Questions about these Terms can be sent to [ COMPANY NAME ] at the contact address published on our website. For copyright matters see /dmca; for non-consensual content removal see /takedown; for privacy questions see /privacy.
© 2026 [ COMPANY NAME ]. All rights reserved.